Customer Support Agent
About the Role
HelpDesk is seeking a Customer Support Agent to assist customers and resolve queries efficiently.
Core Responsibilities
- check_circle Respond to customer queries.
- check_circle Log support tickets.
- check_circle Follow up on issues.
- check_circle Maintain customer satisfaction.
Technical Requirements
- verified Matric certificate.
- verified 1+ year customer service experience.
- verified Good communication skills.
- verified Problem-solving ability.
Benefits & Perks
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Medical aid
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On-site parking
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Training
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Performance bonuses
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