Help

Support Center

Find the fastest route to help with accounts, jobs, billing, notifications, and employer workflows.

Start Here

Choose the topic that matches your issue, then contact the team by email or phone using the details on this page.

If your issue affects access or payment, include the account email, company name, job title, or invoice number so the team can locate it faster.

  • Login and registration support
  • Job posting and applicant help
  • Billing, invoices, and employer packages
  • Notifications, messages, and general platform questions

Common Support Paths

Most issues can be resolved by sending a concise message with the relevant details and a clear description of the problem.

  • Support email: sales@prodiginet.co.za
  • Business hours: Monday to Friday, 07:00 to 17:00 SAST
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Account Help

Use this for login problems, password resets, access issues, and profile changes.

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Jobs and Applications

Get help with saved jobs, applications, shortlist updates, and posting visibility.

payments

Billing and Payments

Ask about invoices, package questions, payment status, and employer account billing.